Some of us have no problem telling you what we think. Others of us are shy and quiet and afraid of confrontation. Have you ever noticed how much more honest people are when they aren’t face to face – it’s almost an epidemic. But, to really gauge how your before and after school program is helping children, you need the honesty of the child care parents using the program.
Here’s where Eleyo can help you get that honest feedback your program needs. Within Eleyo’s child care program management software is the ability to automatically send a survey to parents to see how the program is going. The school district gets to decide when and how often to send the survey and what the survey questions are. The responses are then compiled into a nice easy report where you can see an accurate picture of how parents feel about your before and after school program.
If you’re using Eleyo and just don’t know what questions to ask, here are some potential questions and why their important.
How do we know so much about surveys and their value? Because, once a year, Eleyo surveys each school district that signs up with us. It is a great way for us to understand what needs we are hitting and where we’re missing the mark. We can create and support the software, but because we don’t use the software the way districts do, we can’t know how we’re doing until our software users tell us.
Learn more about Eleyo's Child Care Program Management Software
Listening to your customers is the best way to improve your program and to know how well it stacks up. If you aren’t using Eleyo, contact us today to see how much easier your life will be with Eleyo. If you are using Eleyo, and need help with the survey feature, please contact us today!